System efficacy control
Including the network monitoring, distributed executive monitor, service system control, CPU monitor, memory and USB usage control.
Assets manage
Collect software, hardware information, transaction record, and alert notification.
Helpdesk system
Aim at establish cases, cases distribution, cases management, and cases record.
Report center
Provide the perfectly report of company assets, software, hardware assets, assets transaction, repair and maintenance system, and client’s information.
Remote assist
Allow to do the remote message, file transfer, remote voice message, and remote control.
SmartIT Knowledge base
Provide the Q&A platform and creating the database.